5 Steps to Dealing with Hate in Social Media and Customer Service (by @dgingiss) http://ow.ly/1Dnj30eDvWN #custservpic.twitter.com/i1XA9oAA1n

5 Steps to Dealing with Hate in Social Media and Customer Service (by @dgingiss) http://ow.ly/1Dnj30eDvWN  #custserv pic.twitter.com/i1XA9oAA1n

https://twitter.com/socialmedia2day/status/900708093780275200 teamgraphika